We asked them to change the color of our staircase from red to dark brown and they delivered the job so perfectly,The management and also the crew are very professional,friendly and result oriented.Thanks to Chris,Dave,Dan and the rest of the team members.I have already referred them to 2 of my friends and I will do that confidently again if anyone asks for some professional painter 🙂
Chris and his team are fantastic. Everyone is so friendly, professional and accommodating. I really appreciated that they sent out a designer (free of charge) to help select the colors and give advice on feature walls. Even with the designer, New Look Cabinets estimate came in less expensive than two other companies. The painting couldn’t have gone smoother. The team worked within our schedule and were fast and efficient. The interior of our house looks fabulous! I wouldn’t hesitate to use them again and I’ve already recommended them to others. I especially wanted to thank Brian, he was extremely helpful. The team even went as far as to help me push my car out of a huge puddle/snow pile in the alley of my child’s school.
Chris and his team at Platinum Pro painting did an amazing job painting our home. Our experience with Platinum Pro was pleasant right from the start. When starting this project, we contacted 3 different companies for estimates and Chris was easily the most pleasant and friendly of all people who came to quote the job…and to make things even better, Platinum Pro ended up being the most affordable! This was a welcome surprise as I was expecting them to be much more pricey considering his professionalism and friendliness during our initial meeting. As for the work, the crew was very accommodating, we arranged to have them start at 7am so we could chat with them before we left for work, and they showed up punctually at that time for the duration of the job. This was a very convenient arrangement as we got to communicate daily regarding the progress of the project and any questions or concerns we had were addressed each morning before we left for work. All members of the crew were very professional and the quality of work was top notch. The only issue that occurred was they received a bad batch of paint from their supplier, which of course was not of any fault of the crew, but to make things right they upgraded us to their highest premium quality paint at no extra cost! The project was completed in roughly 3.5 days, ahead of the estimated 4-5 days Chris had initially estimated, which is quite impressive since our house had a lot of rooms with vaulted ceilings and some walls in our staircase that are roughly 20′ high. We had almost every thing in the house painted, including closets and most ceilings and the quality on every surface was great. After the job, Chris contacted us and ensured we were pleased with the final product. He even arranged to send someone back to our place to touch up a couple spots where we changed some light fixtures at no extra cost…This level of service was head and shoulders above what I expected from professional painters. As long as Chris and his crews are running the show at Platinum Pro painters they will have all my professional painting business in the future.
I used Platinum Pro last year for an exterior paint job for the house we were selling. They did a good job so I asked Chris to give me a quote to paint the interior of our new house, approximately 2300 sf. Chris has hired some new staff since I last used Platinum’s services, and I was impressed right off the bat, when Dave came over to take measurements for a quote. Our new house had been a rental, and there was a fair amount of wear and tear to the interior walls, and we needed 14 interior doors sprayed, a sizable kitchen island sprayed, and touch ups to the window sills, as well water damage repair to our living room ceiling .. a decent sized job for sure. These guys are true professionals, Dave and the crew did a fantastic job. They kept the lines of communication open through the whole process. What I liked most about them is that they were genuinely concerned about doing a good job. Dave would offer suggestions that would take slightly more time, but in the end would make the finished job look better. For example, repairing some loose drywall, or touching up the ceiling where the wall colour had originally been over-painted.. and they did a great job touching up the nicks and cuts before they started painting. I greatly appreciated this, as some contractors would rush through the work to get it done, so they can move onto the next job. With the weather being so cold, they set up a spray area in our living room for the doors. This made me a little nervous, but after the job there wasn’t a drop of paint anywhere where it shouldn’t have been. At the end of each day, they cleaned up the work area, or masked it off, so we were able to keep our routine. With any large job like this, there are always hiccups, but any issues or touch-ups that needed addressing were dealt with quickly and efficiently. In addition, any requests or questions I had for Chris were immediately responded to, and I felt that he genuinely appreciated our business. The fact that Chris also arranged to have a Designer visit our house and offer colour suggestions was a huge help and added value, which saved us a lot of time.. a very nice touch, and Dee was great. I’ll be giving them a call in the spring to have them paint our fence and garage doors, for sure. Don’t waste your money hiring a company that uses junior temporary workers, there’s something to be said for experience. The whole crew was great, but Dave in particular thoroughly impressed me with his level of experience and professionalism (and sometime patience). In closing, I want to thank Chris, Dave, and the rest of the crew for a job well done. I would highly recommend them, and would be happy to speak to anyone thinking of using Platinum Pro.. I wish them continued success.
I called Chris and his crew at New Look Cabinets to come out and paint my new acreage before I moved in. They had no problem with the drive or meeting my timeline. The whole crew was so friendly and professional, and not to mention the terrific job they did in my home. Thank you so much Chris, Dave and the rest of the team!!! Karen and Steven